Retail and Hospitality

Retail and Hospitality Promotional Schemes

PAYMTS comes packed with CRM.COM customisable branded mobile apps and web portals which can be directly configured via the backend. Allow your customers to easily register and effectively manage their collected awards in their eWallets. Therefore, your customers are always up to date with running offers, their eWallet balance, order history, notifications and more.

Omni-Channel Real-time promotions

Enterprise-level product and promotions engine

PAYMTS is designed to help implement and manage sophisticated promotions that have a measurable increase in customer spending and repeat visits. 

Frictionless digital promotions, allow for a truly unique customer experience.

Customers proceed with their standard payment flows and have their cashback refunded into their designated payment method or the PAYMTS Wallet.

Launch a coalition Retail, Hospitality, Fast food scheme simply by using our PAYMTS engine. 

Use mobile passes via Apple or Google wallets

If you prefer not to have a native app you can still offer promotions to your customers using Apple and Google wallets, branded for your business.

Customers simply scan a QR code (printed at a store or available online) and quickly register via a short online form.
Then, a digital promotions card (mobile pass) is generated and saved into either Apple or Google wallets.

Subsequently, customers can scan their unique QR code at the POS or identify themselves at checkouts and earn their cashback at eligible transactions at the retailer’s premises.

POS-driven promotions, Loyalty & Rewards

The CRM.COM software is pre-integrated to most of the leading POS systems.

We are still communicating with New Zealand POS companies, but it does not mean we cant investigate integration to match your POS type.

In addition, the software provides an integration API to make integration easy for any POS.

At the same time, our solution handles all the promotion and wallet processes, allowing the POS and eCommerce systems to be agnostic so they only have to submit a purchase event. 

Self-scan awards by scanning the receipt

Alternatively, choose from self-scan of a QR code from the receipt to POS scan of QR code and award customers.

Let PAYMTS do all the heavy lifting of promotions and offers and enjoy an easy integration to any POS system.

All documentation and APIs are available in a secure easy to navigate portal within CRM.com

Online ordering - Delivery or Pick up

Provide your customers the ability to earn cashback awards on their orders and use their awarded cashback on subsequent orders or on same order as an instant discount.

Online orders are placed via the mobile app or web portal for delivery or for pickup from a desired store. Customers have the ability to track the progress of their orders and even provide real time feedback.

Multi-Merchant Schemes or Shopping Malls

Provide your customers the ability to be rewarded from multiple merchants with multiple merchant-specific offers. Allow your customers to collect cashback in a single wallet and spend it at either any participating merchant or at specific merchants.

Additionally, a merchant settlement process settles awards and spends between merchants and the business.

Retail / Food /Beverage Products on Subscription

Setting up a nice brand which customers love is hard work. Now, you can turn that hard work into a recurring revenue business by offering your products on a subscription basis.

Opting for a subscription, customers can have peace of mind that their favorite food, beverage or any other product will be delivered to them (or picked up by them) on a recurring basis.

Set up your subscription plans for daily or monthly allowances or a discount on the standard retail price. Apply unique offers and grow your subscriber base in zero time with minimal effort.

Tailored to your Brand

Allow your customers to easily register and effectively manage their collected awards in their eWallets. Therefore, your customers are always up to date with running offers, their eWallet balance, order history, notifications and more.


ONBOARD.
Via modern, branded and consumer self-onboard web portals and mobile apps.

EVALUATE. Via powerful built-in segmentation tools for a personalized experience.

PROMOTE. Via big data driven offers and promotions to increase customer loyalty.

Promote your menu, drinks, event sales, whist optionally have customers order and pre-pay directly within the app from there table. Membership discount, on TAB, everything is right here to help  you customize the exact solution to meet your business requirements.

ENGAGEMENT. Maintain ongoing relationship with built-in communication tools. 

Retail businesses can promote products directly and even advertise externally allowing consumers to scan and then buy, quantifying your advertising spend.

Engage into direct commerce with your customers through subscriptions and eOrdering which is ideal for fast food retailers and coffee shops.

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